Refunds and Returns Policy
Effective Date: November 3, 2023
Welcome to Ultimed Aesthetics! We take pride in providing high-quality skincare products. If you are not entirely satisfied with your purchase, we’re here to help. Please read our Refunds and Returns Policy to understand the process and conditions for returns and refunds.
1. Return Eligibility
1.1. Product Condition: To be eligible for a return, the product must be unused and in the same condition as when you received it. It must be in the original packaging.
1.2. Timeframe: You have 30 days from the date of purchase to initiate a return.
2. How to Initiate a Return
To initiate a return, please follow these steps:
2.1. Contact Us: Email us at [marissastadler@yahoo.com] to notify us of your intent to return the product. Please provide your order number, contact information, and the reason for the return.
2.2. Pack the Product: Safely pack the product in its original packaging, along with a copy of the invoice or order confirmation.
2.3. Shipping: Send the product to:
Ultimed Aesthetics 14 A Die Uitsigstreet UitsigPark Eldoraigne x 3 0157
You are responsible for return shipping costs, and we recommend using a trackable shipping service. We are not responsible for items lost in transit.
3. Refund Process
3.1. Inspection: Once we receive your returned product, we will inspect it to ensure it meets the return eligibility criteria.
3.2. Refund Confirmation: If the product is eligible for a return, we will send you a confirmation email.
3.3. Refund Payment: We will process the refund to your original payment method. Please allow up to 7 business days for the refund to reflect in your account.
4. Non-Refundable Items
4.1. Used or Damaged Products: We cannot accept returns of used or damaged products.
5. Contact Us
If you have any questions or need assistance with the returns process, please contact us at:
Ultimed Aesthetics Email: marissastadler@yahoo.com Address: 14 A Die Uitsigstreet, UitsigPark, Eldoraigne x 3, 0157
We are here to assist you and ensure a smooth and fair return and refund process.